Did you misspell your business name on Facebook? Maybe you changed your business name and need to keep your Facebook page, but have been unable to change your business name. Perhaps you simply realized that the original name made it difficult for people to find you.
This was the situation of one of our customers, Home Instead Senior Care of San Antonio. Their username is great, Facebook.com/HomeInsteadSanAntonio, but their business name, HomeInsteadSATX made it very difficult for people to find them by searching. Who is going to search “Home Instead SATX”? Because they had over 100 fans, they were out of luck.
Until today! Now, you can go to a Facebook Business Name Change request form.
UPDATE: As of 4/6/2012, this page is no longer available. If anyone finds a new form, please share it with us in the comments.
UPDATE: As of 3/4/2014, Facebook has made this much easier! Simply go to Edit Page>Update Page Info, and next to your current business name select “edit”.
Now you just enter the desired page name and the reason for the request.
This despite the fact that if you search Facebook help, it’ll tell you, “We currently do not provide page name, type or URL changes. These options cannot be changed once you’ve selected them. We suggest that you delete your page and start over if you need to adjust them. “
All you need is the current page name, the desired page name, the URL to the page and the reason for the change. I chose “Other”. After submission, you get a “Thanks for contacting Facebook. You should receive an email response shortly.” They meant it. I had it in seconds. Here’s what it said:
We may be able to assist you with this request. In order to update your Page name, please make sure to provide the following information:
If you selected, “My Page name has changed,” please make sure that you have attached documentation showing your new business name as well as its address. An example of this is a utility or phone bill.
If you selected, “My Page name is misspelled,” sit tight and we will get to your request as soon as possible.
Please note these changes may take up to 3 days to process. We apologize for any inconvenience.
The Facebook Team
Tired of the Do-It-Yourself approach to social media? Are your other business interests suffering as you try to make sense of all it takes to make your social media presence a success? Please contact us - we can help. We offer an outsource social media management plan that gives you a vibrant online presence and allows you to get back to business.